FAQ

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You decide exactly what goes in your order! Choose from a variety of nutritious, ready-to-enjoy baby, toddler, kid and family meals to get the right mix for your household. Make sure to indicate any dietary preferences or allergens. You’ll need to select your first week of meals before completing the signup process.

Not sure where to start? Tell us how many meals you want and for what age, and we can automatically fill your box with a variety of meals nutritionally balanced for each family member’s needs.

Once you’ve completed the signup process, we’ll send you an email confirmation.

Nurture Life meals are priced individually, with pricing starting at:

• $6.88 – Baby Stage 3
• $7.99 – Toddler
• $8.99 – Kid 5–10
• $10.99 – Kid 11–18
• $9.99 – Family Meal Sides
• $12.99 – Family Meal Mains
• $7.99 – Cold Lunches

The minimum order amount for a box is $39 (before shipping), with an $8 shipping charge. If your cart is $59, you will receive free shipping! Enjoy 5% off and free shipping with a cart of $79 or 10% off and free shipping with a cart of $99 or more.

Accounts can be canceled by contacting customer experience at support@nurturelife.com or 877.988.8851. If you do not want to receive your next order, cancellations must be made before your order cutoff date. If cancellation occurs after the cutoff, you will still receive your next order.

Alternatively, you can pause your subscription for a finite period of time. It will automatically resume on the date you set.

Yes. To pause your subscription, sign in and go to Accounts. Scroll to the bottom and click Pause Subscription. You will be able to select the delivery day that you would like to resume your subscription. Before your subscription resumes, we will send you an email reminding you of your next cutoff and delivery.

You will receive an email notification with tracking information once your order has shipped.

You can update your default address or add a new address. Sign in and go to Accounts. Select Delivery Address. If you have special delivery instructions, edit your address and add notes such as “leave our box with the doorman,” in.

After adding a new address, if you want to receive it for an upcoming order, go to your Orders. Select the week you wish to change, click the dropdown under Shipping To and select your preferred address

Our shipping charge is $8 per order. If your cart totals over $59, your shipping charge will be waived.

Our packages are designed to keep our meals at or below refrigerated temperature (41°F) for a minimum of 48 hours. When you receive your package, if the gel packs are melted and/or the meals are not 41°F or below please contact our customer experience at support@nurturelife.com or 877.988.8851.

If you aren’t home to receive your delivery, our shipping provider will generally leave your package at your doorstep, with a doorman or in a packaging room, as applicable. Since our meals are packaged to remain cold for a minimum of 48 hours, they should remain cold and fresh until you return home and can place them in the refrigerator later that day.

If you have special delivery instructions, such as “leave our box with the doorman,” please let us know by updating your delivery instructions. Sign in and go to Accounts. Scroll down to the Shipping Info, click Edit Info then enter in your Delivery Instructions.

We recommend that you closely review our meal descriptions, ingredients and the “contains” statement associated with each of our meals if your child has a food allergy. All our meals packaging includes full ingredient lists and nutrition facts.

Change your family preferences in your Account under Family Preferences to specify if your child has one of the Big 8 food allergies and ensure that meals containing these allergens won’t be included in your orders.

All of our meals are made in a facility free of peanuts and tree nuts (except coconut). The facility does contain coconut, dairy, eggs, fish (salmon), soy and wheat. If your child has celiac disease, Nurture Life might not be the right option for you. Please contact us if you have any questions about your specific needs at support@nurturelife.com or 877.988.8851.

We do offer gluten-free options. All gluten-free meals are tagged with a “Gluten Free” indicator on our website. Please note that our gluten-free meals are processed in the same facility as our non gluten-free meals. If your child has celiac disease, Nurture Life may not be the right option for you. Please contact us if you have any questions about your specific needs at support@nurturelife.com or 877.988.8851.

Our Heat & Eat Meals only need a couple minutes in the microwave or oven, and our Cold Lunches are made to be served cold—perfect for tossing in your kid’s lunch box or any on-the-go situation. All meal labels include heating instructions, use-by dates, and full ingredient lists and nutrition facts.

Sign in and go to Orders. Click into a specific week to see your cart. Select Menus, then add or remove meals using the + or – signs.

If you have already made changes to upcoming orders, these orders will stay the same! Your new meal preferences will only apply to orders that you have not made changes to.

Our baby jars and lids are not microwave and oven safe. If you are planning to heat, please transfer Finger Foods to a heat-safe container for warming. Always refer to the packaging on your meal for specific safe handling instructions.

Our toddler, kid and family meal trays and seals are microwavable. We recommend piercing or gently breaking the seal before heating.

Trays are oven safe up to 325 °F. For heating in the oven, remove the seal entirely and cover the meal with foil. Always refer to the packaging on your meal for specific safe handling instructions.

We offer a consistent menu every week with 20 Toddler & Kids Meals and 11 Baby Meals. This mix gives your little ones a variety of veggies, proteins and grains while helping them become familiar with meals as they learn to accept new ingredients. We hope that our menu allows parents to always find food their kids love while giving kids a variety of cuisines to expand their palates and explore a nutritious world of food.

Sign in and go to Accounts. Click Edit Info under Email + Password. Enter a new password and select Save Changes.

We accept Visa, MasterCard, American Express and Discover. We do not accept personal checks or money orders.

Sign in and go to Accounts. Click on Edit Info under Payment. Then update your payment information and select Save Changes.

We will process your credit card immediately following the cutoff for your order, which falls anywhere from 6–8 days prior to your delivery. The cutoff is specific to your delivery day. If you want to know what your cutoff date and time are, sign in and go to Orders. You will see the order cutoff date and time below each week.

The deadline to change your meals or skip a week depends on your delivery day. Sign in and go to Orders. You will see the order cutoff date and time below each week. You will also receive a reminder email three days prior to the order cutoff date and time each week reminding you to make changes or skip a week.

Absolutely! Sign in and go to Orders. Select the week of Upcoming Meals that you’d like to skip, scroll down and click Skip Week. The deadline to skip a week is your weekly order cutoff date and time, which can be found in your Orders. Orders that do not have an “Open” status are past the order cutoff date and time and cannot be skipped. You will be responsible for the charges associated with a confirmed order.

Our non-toxic gel packs can be stored in your freezer and reused any time! If you’d like to dispose of a pack, simply thaw on your counter, cut the package open, discard the gel in the trash and recycle the plastic bag anywhere #4 plastic is accepted. (Check your local grocery store!)

Place our cardboard box in your curbside recycling bin. 

We use food-grade packaging materials for all of our meals, which are BPA-free and phthalate-free. Jars and trays are also recyclable! Dispose of these in your curbside recycling bin. Jar lids are made of #5 plastic and can be disposed of in most curbside recycling bins. (Check your local recycling program!)

Our insulated liner is just as simple to recycle as your average beverage bottle! Simply place the liner in your curbside recycling bin along with any other plastic household containers.

Our non-toxic gel packs can be stored in your freezer and reused any time! If you’d like to dispose of a pack, simply thaw on your counter, cut the package open, discard the gel in the trash and recycle the plastic bag anywhere #4 plastic is accepted. (Check your local grocery store!)