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FAQ

About Nurture Life

  • What is Nurture Life?

    Nurture Life is a weekly subscription service. We provide busy parents with delicious, nutritious, ready-to-eat meals for babies, toddlers and kids. For too long parents have had to rely on premade kids meals that lack the freshness, nutrition and variety their kids need. We created Nurture Life to give parents a stress-free solution to feeding their little ones healthy meals. No grocery shopping, chopping or cooking. Just extraordinarily kid-friendly, seriously nutritious meals you can serve in just 1 minute. Kids love our meals, parents love our convenience and nutrition. It’s a full-family win!

  • How does Nurture Life work?

    Nurture Life is a weekly kids meal subscription service that offers the convenience of automatic deliveries with the flexibility to skip weeks, pause or cancel at any time. You can create your first order by selecting a plan size and choosing meals and snacks from our menus page.

     

    All our meals are made-to-order and delivered straight to your door in insulated packaging to maintain freshness. If you’re not home when they arrive, please be sure to refrigerate them as soon as they are unpacked. Our meals stay fresh in the refrigerator for a week after they arrive and have use by dates on all packaging. Our meals can also be frozen for up to 90 days as long as they’re placed in the freezer before the use by date.

     

    Our Kids Meals need only 1 minute in the microwave, or they can be heated for a couple minutes in the oven! (Please note that you will need to transfer meals into an oven-safe container before heating). Our Finger Foods can be enjoyed hot or cold—if you’re heating the meal up, just make sure to transfer to a heat-safe container. Our Mighty Bites and Superfood Smoothies are made to be served out of the fridge—perfect for any on-the-go situation! All meals include use by dates, heating instructions, full ingredient lists and nutrition facts.

     

    For more information, please visit our How It Works page.

  • Who is Nurture Life for?

    Nurture Life is for busy parents who want to spend less time in the kitchen and more time doing what they love—without having to settle for flavorless, unhealthy or heavily processed meals for their kids. We create delicious, nutritious kids meals for all the little ones in your home: babies who are just learning to self-feed, toddlers who love playing with their food and active kids who need well-balanced meals to power their days.

     

    With healthy meals and snacks ready in 1 minute or less, you get time back in your busy lives and your kids get healthy food with veggies on every plate—and flavors that even picky eaters can love!

  • Does Nurture Life have a referral program?

    Yes! If you’re a Nurture Life customer, you can send your unique referral link to your friends and family. Share Nurture Life with them, and they’ll get $90 off, you’ll get $30 off when they make their first purchase. To get started, click here. Please note that referrals are meant to be shared between friends and family members in different households, and referrals with the same address on file will not be honored.

Allergens

  • Are your meals and snacks allergen friendly?

    Yes, we offer a variety of allergy-friendly Finger Foods, Kids Meals, Mighty Bites and Superfood Smoothies, which you can find by using the filters on our menus page. All our food is made in a facility free of peanuts and tree nuts (except coconut). Our facility does contain coconut, milk, eggs, fish (salmon), soy, wheat and sesame.

     

    We recommend that you closely review our full ingredient lists and the “contains” statement associated with each of our foods if you have a family member with a food allergy. From our menu, these can be found by clicking on any item. All our food and drink packaging includes full ingredient lists as well.

     

    Though best practices are used when preparing all food, inadvertent cross-contamination may occur. Please contact us if you have any questions about your specific needs at support@nurturelife.com or 312.517.1888.

  • Can I personalize my meal and snack selections to exclude specific allergens?

    Yes! To identify meals, snacks and smoothies that are free from specific allergens, go to our menu, click on the filters, select the allergens that you’d like to exclude and then click the Apply Filters button.

     

    If you would like to permanently exclude specific allergens from a family member’s preferences, you can do so by following these instructions:

    • Sign in to your account
    • Click Account
    • Select the family member’s Preferences that you’d like to change
    • Under Allergens select the allergens that you’d like to exclude
    • Be sure to click the Save Preferences button before exiting

COVID-19

  • How is Nurture Life managing through COVID-19?

    Every week, our customers welcome us into their homes and allow us to help nourish their families. We are grateful for the opportunity, and we take that responsibility very seriously and to heart in every action we take as a company.

     

    Each Nurture Life meal is handmade with care in our production facility located just outside of Chicago in Bedford Park, IL.

     

    We are an FDA-inspected facility and adhere to HACCP-compliant culinary processes, which are the most stringent food safety and preparation processes in food manufacturing.

     

    • All team members adhere to strict hygiene and good manufacturing practices, including proper hand washing techniques and the wearing of personal protective equipment at all times (hairnets, frocks, gloves and face masks).

     

    • We do not permit team members who exhibit any signs of illness to work in our facility and provide all team members with paid time off so that they can be paid if and when they take sick days.

     

    • We follow rigorous sanitation practices throughout our production facility including sanitizing our facility throughout the day, during changeovers and conducting deep cleanings nightly.

     

    • Our meals are delivered to you through UPS or United Delivery Service providing contact-free deliveries. To minimize contact, our delivery team is leaving your boxes in the safest place possible (doorstep, front porch, front desk and lobbies of your building, etc.).

     

    These policies have been adhered by since the beginning of the pandemic and we continue to follow them rigorously, as our workers’ safety and wellbeing, as well as you and your family’s safety and comfort, always remains our top priority. We are closely monitoring the evolving guidance from the CDC, WHO, FDA and local health officials to ensure we are instituting the safest practices possible for our customers and our team members.

Food Safety

  • What are Nurture Life’s food safety standards and practices?

    Our number one priority is food safety, and our production facility is designed to ensure that we meet the highest food safety standards. We adhere to HACCP (hazard analysis and critical control point) compliant culinary processes, which are the most stringent food safety and preparation processes in food manufacturing. We have an FSQA (food safety and quality assurance) Manager who directs all our food safety and quality practices, as well as FSQA Technicians on duty at all times during our operations.

  • Is Nurture Life FDA inspected?

    Our production facility is FDA inspected.

Getting Started

  • How do I get started?

    It’s easy! Go to the menus page to browse our flavorful, nutritious meals and snacks and choose the perfect food for your baby, toddler or kid.

     

    With Nurture Life, you decide exactly what goes in your order. Click on any meal from our Menu to view nutrition facts, full ingredient lists and allergens. You can also use our filters to filter meals by dietary preferences and allergens. To add a meal to your order, click Add to Cart.

     

    Once you’ve selected your meals, you’ll be prompted to complete the checkout process, so we can start cooking up your meals! Meals typically arrive within 7-11 days depending on the day you signed up and your delivery location. You will be able to view your first and future scheduled delivery days in your account. Once your meals are on their way to you, we will send you an email with the tracking information.

  • Is there an order minimum?

    Yes, our smallest plan size is 6 meals. This helps us cover our packaging and shipping costs.

  • Can I make a one-time purchase?

    No, Nurture Life is a weekly subscription service. However, you can skip weeks, pause or cancel your subscription at any time! If you’d like help setting up your account so that you can try a first order before committing to future orders contact our Customer Experience team at support@nurturelife.com and 312.517.1888 and we’d be happy to help you!

  • What are the benefits of a Nurture Life subscription?

    By joining Nurture Life’s weekly subscription service, you’ll get the convenience of customizable deliveries filled with meals and snacks based on your family’s dietary, taste and quantity preferences. We keep it flexible by making it easy to skip weeks, pause, or cancel your subscription.

     

    Choose a plan size that meets your family’s needs! Plans start at 6 items with savings as you add more meals:

     

    • 6 meals
    • 9 meals = $5 off your entire order
    • 12 meals = $10 off your entire order
    • 15 meals = $15 off your entire order
  • How do I apply a promo code?

    To apply a promo code, enter it into the Promo Code field at the bottom of the shopping cart prior to checkout. You can also add a promo code on your account page under the Payment section. If you want to make sure that your promo has been applied successfully, please do not hesitate to contact us at support@nurturelife.com and/or 312.517.1888 after you’ve placed your order.

  • How long will it take for my first order to arrive after I sign up?

    Depending on the day you sign up and your delivery zip code, it can take between 7–11 days for your first order to arrive. We know you’re excited to get your first box, and we’re just as excited to send it to you! But because all of our meals are made-to-order from scratch, it can take time for us to source the highest-quality ingredients, cook, package and ship your meals to you.

     

    If you’d like to receive your first order sooner, please contact us at support@nurturelife.com and/or 312.517.1888 after you sign up, and we’ll see what we can do to get you your first order sooner.

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Managing Your Subscription

  • How do I change my menu items?

    Sign in to your account and go to your Orders page. Click into a specific week to view the items that are scheduled for delivery, then select Edit Items to change your food selection. Use the + sign to add meals, snacks or smoothies and the – sign to remove them. Be sure to click the Save Changes button to confirm your changes.

  • What is the weekly order cutoff date and time to change my items or skip a week?

    The deadline to change your food or skip a week depends on your delivery day. Sign into your account and go to Orders. You will see the order cutoff date and time below each week. Your order cutoff stays the same from week to week!

     

    You will also receive a reminder email (titled Please Review Your Upcoming Order) each week reminding you to make changes or skip a week. Cutoffs will also be noted during signup and via email.

  • Can I skip a week?

    Absolutely! Sign in and go to your Orders page. Select the upcoming week you’d like to skip, scroll down and click Skip Week. The deadline to skip a week is the same as your weekly order cutoff date and time, which can be found in your Orders. Orders that do not have an Open status are past the order cutoff date and time and cannot be skipped. You will be responsible for the charges associated with a confirmed order.

  • How do I change my weekly order preferences?

    With Nurture Life, you can define exactly how you’d like us to fill your order each week. You can choose your own items each week, or you can have us choose your meals, snacks and smoothies based on your dietary, meal and quantity preferences. Simply sign into your account, and then under Account, select the family member’s preferences that you’d like to change. You can then edit their meal type, dietary preferences, allergens, number of meals received per order and permanently include or exclude specific meals in all upcoming orders.

     

    Please note that if you change your family’s preferences after an order cutoff has already passed, that order will be filled based on your previous preferences. All future orders will be filled based on your new preferences.

  • Can I permanently include or exclude specific items from my orders?

    Yes! To permanently include or exclude specific meals, snacks or smoothies for your orders:

    • Sign into your account
    • On your Account page, click Always Adds/Never Adds. This feature can also be accessed within the Preferences of each family member.
    • On the meal cards, click Always Add for the items you always want to include and Never Add  for items you always want to exclude
    • For the items you always want to include, you will be prompted to select the quantity desired per week
    • Please note that if you change your family’s preferences after an order cutoff has already passed, that order will be filled based on your previous preferences. All future orders will be filled based on your new preferences.

     

  • How do I change my password?

    Sign in and go to Account. Select Account Settings and the arrow next to Log In Details. Then select Edit next to Password. Enter a new password and click the Save Changes button.

  • How do I update my payment information?

    You can update your payment information in your account settings. Please note that if you have one card in the system, you must add a new card and make it your default card before you will be able to remove your existing card.

     

    To add a new card, sign in and go into your Account Settings. Click the arrow next to Payments, and then click Add Card. Once you’ve added a new card, you can choose to make it your default card. Don’t forget to click the Save Changes button. 

     

    Once you’ve added a new card and made it your default card, you will be able to delete your existing card by selecting the card, clicking Delete and then confirming by clicking the Delete button.

  • What forms of payment does Nurture Life accept?

    We accept Visa, MasterCard, American Express and Discover and Apple Pay. We do not accept personal checks, EBT or money orders.

  • Can I rate my food or add comments?

    If you’d like to share which foods are hits with your family and which aren’t, you can rate your meals, snacks and smoothies and add comments by following these steps:

     

    • Sign in to your account
    • Click Orders
    • Scroll down to Order History
    • Click the arrow next to each delivered order to rate your food and add comments

    We strongly encourage you to rate and comment on your meals, snacks and smoothies as we use your feedback to continually improve our menu. You are also more than welcome to reach out to our customer experience team at support@nurturelife.com and/or 312.517.1888 if you have any questions or want to give feedback that is shared directly with our Culinary Team.

  • Can I pause my subscription?

    Yes. To pause your subscription, sign in and go to Account. Scroll to the bottom and click Pause Subscription. You will be able to select the delivery day that you would like to resume your subscription. Before your subscription resumes, we will send you an email reminder with one week advance notice of the upcoming cutoff date and time. 

     

    Please note that any orders that have been processed before you pause will still be produced and shipped to you as scheduled.

  • How do I cancel my subscription?

    To cancel your subscription, sign in, go to Account, scroll to the bottom and select the “Click Here” link under the Pause Subscription prompt. You can also cancel your subscription by contacting our customer experience team at support@nurturelife.com or 312.517.1888. If you do not want to receive your next order, cancellations must be made before your order cutoff date and time. If your cancellation occurs after the cutoff, you will still receive your confirmed order as your final order and will be responsible for the associated charges.

  • How do I reactivate my subscription?

    Sign into your account. At the top of the page, you’ll see a banner that says “Your account is currently inactive. Click here to reactivate.” Click the banner, and you will automatically be reactivated. From there, you can view and edit upcoming orders and make changes to your account settings.

  • When will my credit card be charged?

    We will process your credit card immediately following the cutoff for your order, which falls anywhere from 6–8 days prior to your delivery. To view your cutoff date and time, sign into your account and go to Orders. You will see the order cutoff date and time below each week.

  • My credit card expired/was replaced. Do I need to update it?

    We use Stripe for our credit card processing. Saved payment method details can continue to work even if the physical card has been replaced by the issuing bank because Stripe works with card networks and automatically attempts to update saved card details whenever a customer receives a new card (e.g., replacing an expired card or one that was reported lost or stolen). Automatic card updates require card issuers to participate with the network and provide this information. It is widely supported in the United States, allowing Stripe to automatically update most American Express, Visa, Mastercard and Discover cards issued there. If the charge was declined by your bank, or if the details were erroneous, we recommend updating the card from within your Account page.

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Meals and Nutrition

  • What ages are Finger Foods for?

    We generally recommend our Finger Foods for babies and toddlers who are developing their pincer grasp, still enjoy eating with their hands or prefer smaller portion sizes.

     

    Many babies are ready for Finger Foods around 10 months old, but your baby may exhibit readiness signs as early as 6 months. We go in depth on Finger Food readiness below (How do I know when my baby is ready for Finger Foods?).

     

    Many toddlers eat our Finger Foods through age 2, but you can also choose to transition them to our Kids Meals. If you’re unsure whether your toddler would do better with our Finger Foods or Kids Meals, we go in depth in the question below (Which stage should I order for my toddler—Finger Foods or Kids Meals?).

  • What ages are Kids Meals for?

    Our Kids Meals are great for both toddlers and kids—providing an introduction to bigger portions for toddlers while serving up a deliciously filling meal for kids. They also offer a greater variety of flavors and cuisines to expand your little one’s palate. Our Kids Meals serve ages 1–12 years old, but we find that kids 1–8 years fall in our sweet spot.

     

    If you’re unsure whether your toddler would do better with our Finger Foods or Kids Meals, we go in depth in the question below (Which stage should I order for my toddler—Finger Foods or Kids Meals?).

  • How do I know when my baby is ready for Finger Foods?

    Your baby may be ready for Finger Foods when…

    • They reach for food (most commonly a parent’s dish or serving utensil).
    • They are hungry soon after meals. (Purees are less calorie-dense and filling, so they may not be getting enough to eat!)
    • They are eating their purees quickly and continue wanting more.
    • They are able (or almost able) to hold small pieces of food between their fingers.

     

    If your baby is exhibiting a few or all of these signs, consider introducing Finger Foods! But if they aren’t ready, don’t fret. They’re still getting all of the nutrition they need from breast milk or formula up until age one when they transition to cow’s milk. 

     

    Every child develops at a different pace—just continue paying attention to your baby’s habits, and ease into finger foods when they’re ready.

  • Which type of meal should I order for my toddler—Finger Foods or Kids Meals?

    Both our Kids Meals and our Finger Foods work for toddlers. The best way to decide which might work best is to ask yourself a couple questions about where your toddler is in their self-feeding process:

     

    • Are they using (or trying to use) utensils?
    • Are they showing signs of wanting more food after mealtime? (This can be a sign that they’re ready for larger portions.)
    • Have they tried basic finger food ingredients and seem ready for more diverse flavors and textures? 

     

    If you answered yes to these questions, your toddler is likely ready to begin with our Kids Meals! Our Kids Meals are similar to an adult plate but in smaller portions, perfectly sized to give your little one the nutrients they need at this stage. They’re also great for expanding your toddler’s palate and teaching them to love real, nutrient-dense foods! Some of the meals will require some parent intervention in terms of cutting bigger pieces of food down to a smaller size that you find appropriate for your little one; however, we have a variety of soft, veggie and pasta-based meals (Mac & Cheese with Hidden Butternut Squash, Pesto & Cheesy Ravioli with Hidden Spinach) that you may want to order as a starting point.

     

    If you answered no to some or all of these questions, you might want to consider ordering a mix of Finger Foods and Kids Meals or just Finger Foods. Our Finger Foods are perfect for toddlers still in the earlier stages of their self-feeding journey because they offer a softer texture and smaller size (no chopping necessary!). They’re also designed to be big enough for little fingers to pick up but small enough to prevent choking so that your little one can safely practice feeding themselves.

     

    Many of our toddler customers love to get a mix of both our Finger Foods and Kids Meals as they make the self-feeding transition, so we encourage you to consider trying both and seeing what works best!

  • Who creates the Nurture Life menu?

    All Nurture Life meals and snacks are created by our team of registered dietitians and chefs to ensure our food meet the nutritional needs of growing babies and kids and offer flavors little ones love. Every Nurture Life menu item is thoughtfully developed based on recommendations from the US Dietary Guidelines and American Academy of Pediatrics. 

     

    Each meal is appropriately portioned to deliver the right nutrients at each age and stage of development, focusing on organic produce, antibiotic- and hormone-free proteins and whole grains. We offer a wide variety of meals and snacks to satisfy everyone from picky to adventurous eaters and continually introduce new flavors, textures and cuisines through our menu.

  • What are Nurture Life meals and snacks made of?

    Nurture Life meals and snacks are made using only the best ingredients focusing on organic produce, antibiotic- and hormone-free proteins and whole grains. All our fish is ASC-certified, which is the highest aquaculture standard. And all our meals are created by our team of registered dietitians and chefs ensuring the proper balance of essential nutrients, protein, veggies and fiber.

     

    Just as important as what’s in our food is what’s not! We cook with real, clean ingredients and never use artificial colors or flavors, high fructose corn syrup, trans fat or nitrates. We also use way less added sugar and sodium than leading kids food brands.

  • Where do the ingredients come from?

    We source our ingredients from trusted purveyors that we thoroughly evaluate to ensure they meet our high food quality and safety standards. Examples include Bell & Evans for our antibiotic- and hormone-free chicken, Wabash Seafood for our ASC-certified salmon, Veg Fresh Farms and Harvest Direct for our organic produce, Delallo for our organic pastas and many more.

  • Do all Nurture Life meals include vegetables?

    Nearly all meals have a full serving of vegetables, and some of our meals include as many as nine in a single meal!

  • Where can I find nutrition facts and full ingredient lists for your meals?

    To view the nutrition facts and full ingredient lists for our meals, click on any meal from our menus page. We also include nutrition facts and full ingredient lists on all our meal packaging.

  • How many servings are in your meals and snacks?

    Our Finger Foods and Kids Meals contain a single serving meant to feed one child.
     
    Our Mighty Bites come with 5 servings (10 bites total).
     
    Our Superfood Smoothies come in packs of 2 bottles. Each bottle is a single serving.

  • Do Nurture Life meals work for picky eaters?

    Yes! So many of our customers have children who they consider picky eaters, and we have developed many meals especially for picky eaters. If your child is a picky eater, we suggest using the filters on our menus page to easily identify meals for picky eaters—just look for the Picky Eater Fav tag. Our meals for picky eaters are our healthiest versions of picky eater favorites and all include the nutritional balance and vegetables that parents love Nurture Life for!

     

    Nurture Life is a great way to expose picky eaters to new tastes to help expand their palates. We suggest gradually incorporating meals from outside of our Picky Eater Favorites to expose your child to a wider variety of flavors.

  • How do I prepare Nurture Life meals and snacks once they arrive?

    Our Kids Meals only need 1 minute in the microwave until internal temperature reaches 165° F. Heating times may vary. They can also be transferred to an oven-safe container and heated in the oven. Preheat oven to 350° F. Transfer the meal to an oven-safe container and cover with foil or other oven-safe cover. Heat for 10–15 minutes until internal temperature reaches 165° F. Heating times may vary.
    Allow time to cool before serving.

     

    Finger Foods can be served cold from the fridge, or they can be transferred to a heat-safe container and heated in the microwave. Heat for 20-40 seconds until internal temperature reaches 165° F. Heating times may vary. Test temperature before serving.

     

    Our Mighty Bites and Superfood Smoothies are made to be served cold—perfect for any on-the-go situation.

     

    All meal packaging includes use by dates, heating instructions, nutrition facts and full ingredient lists.

  • Are Nurture Life meals microwave and oven safe?

    Our Kids Meals are microwavable directly in the trays in which they’re served. Paper tray sleeves should be removed. Pierce the film seal and heat on high for 1 minute until internal temperature reaches 165° F. Heating times may vary. Always refer to the packaging on your meal for specific instructions.

     

    Our trays are not oven safe. Preheat oven to 350° F. Transfer the meal to an oven-safe container and cover with foil or other oven-safe cover. Heat for 10–15 minutes until internal temperature reaches 165° F. Heating times may vary. Allow time to cool before serving. Always refer to the packaging on your meal for specific instructions.

     

    Our Finger Food jars and lids are not microwave and oven safe. If you are planning to heat, please transfer Finger Foods to a heat-safe container for warming. Microwave safe container and heat for 20-40 seconds until internal temperature reaches 165° F. Heating times may vary. Test temperature before serving. Always refer to the packaging on your meal for specific safe handling instructions.

  • How long do Nurture Life meals and snacks last once they arrive?

    Our Kids Meals, Finger Foods and Mighty Bites stay fresh for 6–7 days in your refrigerator depending on your delivery day. Our Superfood Smoothies stay fresh for a minimum of two weeks in your refrigerator (They’re cold-pressed to keep them fresh!). See each product for the exact use by date on the packaging. Once you’ve opened a Kids Meal or Finger Food, we recommend consuming the food within 24 hours. Opened Mighty Bites should be consumed within 4 days. Opened Superfood Smoothies should be consumed within 3 days.

  • Can Nurture Life products be frozen?

    All products can be frozen for up to 90 days as long as they are placed in the freezer on or before the use by date, which is printed on the packaging.

    To defrost meals and snacks, simply place them in the refrigerator overnight to thaw. This may take anywhere from 18–24 hours for our Kids Meals and 12–18 hours for our Finger Foods. For more freezing and heating methods, visit our blog post: How to Freeze Meals from Nurture Life.

  • Are Nurture Life meals and snacks safe to consume past their use by date?

    All our food is perishable and must be refrigerated immediately upon delivery. Meals, snacks and smoothies should not be consumed past their use by date, which is printed on the meal packaging.

  • Does Nurture Life offer vegetarian meals?

    Yes! We offer vegetarian meals that highlight a variety of protein-packed vegetarian ingredients including eggs, dairy, whole grains and legumes like beans, peas and lentils. All of our snacks and smoothies are vegetarian as well. 
    Our vegetarian meals are designed for lacto-ovo vegetarians, meaning those who include egg, milk, cheese, yogurt and other milk- and egg-containing products in their diets. Our vegetarian meals do not contain any meat, poultry, fish or seafood. 

     

    To view our vegetarian meals, visit the menus page and select Vegetarian from the filters under Dietary Preferences.

     

    If you would like to change a family member’s dietary preference to vegetarian, you can do so by following these instructions:

     

    1. Sign in to your account
    2. Click Account
    3. Select the family member’s Preferences that you’d like to change
    4. Under Dietary Preferences select Vegetarian
    5. Be sure to click the Save Preferences button before exiting
  • Does Nurture Life offer gluten-free meals and snacks?

    Yes, we do offer gluten-free options. All gluten-free menu items are tagged with a Gluten Free indicator on our site. Visit our menus page and use the filter for Gluten Free.

     

    Please note that our gluten-free products are processed in the same facility as our non gluten-free products. Please contact us if you have any questions about your specific needs at support@nurturelife.com or 312.517.1888.

  • What is the protein content in Nurture Life meals?

    Nurture Life meals are protein and vegetable focused to give growing babies and kids the nutrients they need for their physical growth and brain development. To find the exact protein content of each meal or snack, head to our menu and click on the item you’d like to view the nutrition facts for.

     

    We offer a variety of lean, antibiotic- and hormone-free proteins in both our Finger Foods and Kids Meals, from real food sources like chicken, beef, pork, turkey, salmon, eggs, whole grains, legumes and dairy. Our cookie-inspired Mighty Bites are also made with plant-based proteins like chickpeas and sunflower seed butter. These diverse protein sources not only provide essential nutrients but also help expand your child’s palate from an early age.

  • What is the sodium content in Nurture Life meals and snacks?

    Most kids consume too much salt! We design our meals and snacks to keep sodium low while promoting flavor through the natural deliciousness of real, high-quality foods, spices and herbs. Sodium content and other nutrition information can be found by clicking any item on our menus page.

  • What is the sugar content in Nurture Life meals and snacks?

    We keep sugar low! All of our Finger Foods and Superfood Smoothies have 0g added sugar. 74% of our Kids Meals have 0g added sugar. Our Snacks have 78% less added sugar than leading snacks. Plus, we don’t add any refined white sugar to our meals. Instead, we use (small amounts!) of naturally sweet ingredients like fruit purees, agave and maple syrup. The sugar content of individual meals, snacks and smoothies can be found by clicking any item on our menus page.

  • Does your menu change?

    Yes and no. Our core menu offers a set of customer favorite meals, snacks and smoothies that never change. These meals are on our menu every week, ensuring that your kids’ go-to meals are always available.

     

    To keep things fresh, however, we also consistently introduce new foods to the Nurture Life menu. Every month or two, you can expect to see delicious new meals with creative flavors, clean ingredients and—of course—veggies on every plate!

     

    This gives your kids the opportunity to try even more ingredients, flavors and textures—familiarizing them with a variety of foods and helping expand their palates from an early age. Between our core meals and our new ones, we always have at least 25 Kids Meals and 12 Finger Foods, plus Mighty Bites and Superfood Smoothies that are made to be enjoyed straight from the fridge!

    By giving us feedback on your order, you also have an important say in the changes we make to our menu. If you have a suggestion or request, we want to hear it at support@nurturelife.com!

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Superfood Smoothies

  • What makes Superfood Smoothies different?

    Our Superfood Smoothies have three servings of fruit and veggies, superfoods and absolutely no added sugar. That’s a whole lot of good stuff! Plus they come in kid-friendly flavors that little ones adore—they can’t even taste the veggies! So whether you grab one for a snack on the go or serve it up at mealtime, your little one is getting a wholesome treat that tastes amazing and makes it easy to give them something great.

  • Are Superfood Smoothies fresh or frozen?

    We deliver them fresh so that your little one can start drinking them as soon as they arrive! No prep necessary—just grab them right out of the fridge and get sipping!

  • Can smoothies be used in place of a meal?

    While our smoothies are packed with vitamins and minerals, we do not recommend serving them as a meal replacement. However, they can be a wonderful addition to a balanced meal routine! If you want to give your little one an extra boost of fruits and veggies during a meal, or if they’re looking for an easy snack, just grab a smoothie from the fridge. With no added sugar, our smoothies are a wholesome anytime treat or snack.

  • How do you keep smoothies fresh for so long?

    To keep your smoothies fresh without adding preservatives, we use a process called HPP (high pressure processing), also commonly referred to as “cold pressed”. This process uses pressure to inactivate the microorganisms that cause fresh food to spoil. Because there is no heat involved, it’s a much gentler way to prevent spoilage—one that retains the nutrients and flavors while ensuring food safety.

  • What’s the right smoothie serving size for my child?

    For children 1–3 years old, we recommend splitting each smoothie bottle in half for a 4 oz. portion size. For kids 4+ years old, a full bottle (8 oz.) is perfect!

  • What is blue spirulina and is it safe for my little one?

    Spirulina is a nutrient-rich algae superfood used in food and drink worldwide. Blue spirulina is responsible for the vibrant color in our Blue Blast! Superfood Smoothie and is also rich in B vitamins, iron and manganese. This ingredient has been used since ancient times—dating back to the Aztecs!—and food safety research shows that it is safe for consumption. 

  • What is the use by date?  

    Each smoothie has an enjoy by date stamped on the bottle cap to indicate how long the smoothie can be safely enjoyed. Generally speaking, your unopened smoothie will stay fresh and flavorful for a minimum of 1 week from the time you receive your order.

  • How long can they last in the refrigerator once opened?

    Once you’ve opened a smoothie, we recommend keeping it in the fridge and enjoying it within 3 days.

  • How long can they last outside of the refrigerator?

    Because our smoothies are fresh and contain no added preservatives, we recommend consuming them within 4 hours of being taken out of the fridge. If you’re packing a smoothie in your kid’s lunch or are taking one on the go, you can extend its freshness by placing it in an insulated bag with an ice pack. Your smoothie will last as long as the ice pack remains chilled.

  • Why do you add juice to them?

    We add cold-pressed juice to our smoothies to enhance their flavor and texture. The bulk of any Superfood Smoothie comes from whole fruits and veggies, but a light mixture of juice helps to keep the smoothie smooth, drinkable and delightful for your kid. Because the juice is always cold-pressed, it’s never exposed to heat and retains more vitamins, minerals and antioxidants than traditionally juiced fruits.

  • Can they be given to a baby, i.e., younger than 12 month

    Because our smoothies contain juice, we recommend waiting to serve your little one our smoothies until they are 1 year or older.

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Packaging and Recycling

  • What is your food packaging made of?

    Our food packaging is made from the highest-quality food-grade plastics available and are BPA, PVC and phthalate free.

  • Is Nurture Life packaging recyclable?

    All our packaging is recyclable except for the seals and the interior of the gel packs.

     

    Our jars, smoothie bottles and paper sleeves are recyclable. Dispose of these in your curbside recycling bin. Jar lids and trays are made of #5 plastic and can be disposed of in most curbside recycling bins. (Check your local recycling program.)

     

    Our insulated liner is made from 95% recycled paper fibers and is just as simple to recycle as a piece of paper! Simply place the liner in your curbside recycling bin.

     

    Our non-toxic gel packs can be stored in your freezer and reused any time! If you’d like to dispose of a pack, simply thaw it on your counter, cut the package open, discard the gel in the trash and recycle the plastic bag anywhere #4 plastic is accepted. (Check your local grocery store.)

     

    Our boxes are made from over 85% recycled corrugated cardboard and are 100% recyclable. Simply recycle them in your curbside bin or let your kid’s imagination go wild and get cardboard crafty with forts, costumes and more!

  • What are the gel packs made of and are they recyclable?

    Our non-toxic gel packs are made from a viscous gel refrigerant that is over 99% water and can be stored in your freezer and reused any time. If you’d like to dispose of a pack, simply thaw it on your counter, cut the package open, discard the gel in the trash, rinse it out, let it dry and recycle the plastic bag anywhere #4 plastic is accepted. (Check your local grocery store.)

Shipping and Delivery

  • Where do you deliver?

    We deliver to the entire contiguous United States—everywhere except Alaska and Hawaii!

  • How will my order be shipped?

    Your food will be shipped in insulated packaging with gel packs designed to keep your meals, snacks and smoothies at or below refrigerated temperatures for a minimum of 48 hours.

     

    We use UPS, OnTrac, LaserShip, and UDS (United Delivery Service) to deliver your order directly to your door. The specific shipping provider is dependent on your zip code and delivery day.

  • Is Nurture Life food shipped frozen?

    Our food is shipped fresh at refrigerated temperatures, but never frozen. Our food should be eaten by the  use by dates on the packaging. Our Kids Meals, Finger Foods and Mighty Bites can also be frozen for up to 90 days as long as they are placed in the freezer before the use by date.

  • How does my food stay fresh in transit?

    To keep your meals and snacks cold and fresh throughout their journey to you, we use insulated packaging and non-toxic gel packs designed to keep your food at or below refrigerated temperatures for a minimum of 48 hours until their arrival to you. As our meals, snacks and smoothies are perishable, please place them in the refrigerator as soon as you receive them to ensure maximum freshness.

  • When will my order arrive?

    Your order should arrive on the scheduled delivery day between 8AM and 10PM. You will receive an email notification with tracking information the day before your order is due to arrive. To view your upcoming delivery dates, sign into your account and visit the Orders page.

  • What if I’m not home to receive my delivery?

    If you aren’t home to receive your delivery, our shipping provider will generally leave your package at your doorstep, with a doorman or in a packaging room, as applicable. Since our food is packaged to remain cold for a minimum of 48 hours, it should remain cold and fresh until you return home and can place it in the refrigerator later that day.

  • What if I have special delivery instructions?

    If you have special delivery instructions, such as “leave our box with the doorman,” please let us know by signing into your account, clicking Delivery Address and clicking My Addresses. Select the address you’d like to update, click Edit and update the Delivery Instructions as needed. Be sure to click Save Address when you are finished.

  • How do Nurture Life meals and snacks stay fresh for a whole week?

    After your meals and snacks are prepared and cooked, they are immediately cooled, plated and sealed using modified atmosphere packaging (MAP), which pushes out the oxygen with inert gasses. By removing the oxygen that causes food deterioration, we are able to extend the amount of time our meals stay fresh without adding preservatives. Our smoothies are kept fresh through cold pressing (See the Superfood Smoothies FAQs above for more information).

  • How do I update my shipping address or temporarily change my shipping address?

    You can update your default address or add a new address within the Delivery Address section of your account. Sign in and go to Account, then select Delivery Address. From here you will be able to update your default address or add a new address and make it your default address. Please note that any orders that have been processed before the change will still be produced and shipped as scheduled. If you’d like to change your delivery address after an order’s cutoff, please reach out to our Customer Experience Team at support@nurturelife.com or 312.517.1888, and we will do whatever we can to help make the address change.

     

    You can also temporarily change your delivery address for an upcoming order. To do this, you will first need to add the temporary address as a saved address to the Delivery Address section of your account by following the steps directly above. Once you have saved your temporary address, go to Orders, then click into the specific week you’d like to change the delivery address for. Scroll to the bottom and under Shipping To, click the arrow next to your default address and select the address you’d like this order delivered to. Be sure to click the Save Changes and “Just this once” buttons to confirm your temporary address for this order.

  • Can I change my delivery day?

    We offer multiple delivery day options depending on your zip code. To find out which delivery days are available for your zip code and to change your delivery day, please contact us at support@nurturelife.com or 312.517.1888.

  • What is the cost of shipping?

    Our shipping charge is $8.99 to cover the cost of keeping food fresh as it travels to your home!

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